Captaris RightFax and Oracle 11i help needed

[Slider]

A customer has 11i Purchasing and is unsure how to configure it for sending
a fax. After they reserve the funds, there are 2 radio buttons; Print and
Fax. The Captaris FCL code for {{DOCTYPE}} is native to 11i and therefore,
automatically integrates with RightFax.

The problem is, no one at Captaris or Oracle knows how to configure Oracle
Purchasing to define a printer to output the PO data to. Oracle would see
RightFax as just another network printer and therefore send it via LPR:
\\servername\hflpr

Any insight into how this is configured in Oracle would be greatly
appreciated.

Please cc me via email when posting a reply

todd at lanslide dot com

tia.

[Billy]

Post by Slider
A customer has 11i Purchasing and is unsure how to configure it for sending
a fax. After they reserve the funds, there are 2 radio buttons; Print and
Fax. The Captaris FCL code for {{DOCTYPE}} is native to 11i and therefore,
automatically integrates with RightFax.
The problem is, no one at Captaris or Oracle knows how to configure Oracle
Purchasing to define a printer to output the PO data to. Oracle would see
\\servername\hflpr
Any insight into how this is configured in Oracle would be greatly
appreciated.

When a business buys a truck to transport goods, the truck alone is not
enough.

Yep, YOU NEED A FRIGGEN LICENSED TRUCK DRIVER!

Why is it so hard to understand that when your purchase Oracle,
technically the most advandance and most scalable RDBMS platform on
this planet, you need at least someone to install and configure and
maintain and support it?

And if that is too "expensive" - why the hell not use MS Access
instead? (cannot say use SQL-Server as its purchasing costs is $4 more
expensive than the equivalent Oracle product).

--
Billy

[Slider]

Dood...take a pill and C.H.I.L.L O.U.T.

I'm posting this FOR the customer who owns and maintains Oracle. They have
an Oracle DBA, but a) he doesn't know how to do it and b) <yelling now>
NEITHER DOES ORACLE. </yelling complete>

So, the licensed truck driver can't drive the bloody thing, but neither can
the damned truck's manufacturer!

Post by Billy

Post by Slider
A customer has 11i Purchasing and is unsure how to configure it for sending
a fax. After they reserve the funds, there are 2 radio buttons; Print and
Fax. The Captaris FCL code for {{DOCTYPE}} is native to 11i and therefore,
automatically integrates with RightFax.
The problem is, no one at Captaris or Oracle knows how to configure Oracle
Purchasing to define a printer to output the PO data to. Oracle would see
\\servername\hflpr
Any insight into how this is configured in Oracle would be greatly
appreciated.

When a business buys a truck to transport goods, the truck alone is not
enough.
Yep, YOU NEED A FRIGGEN LICENSED TRUCK DRIVER!
Why is it so hard to understand that when your purchase Oracle,
technically the most advandance and most scalable RDBMS platform on
this planet, you need at least someone to install and configure and
maintain and support it?
And if that is too "expensive" - why the hell not use MS Access
instead? (cannot say use SQL-Server as its purchasing costs is $4 more
expensive than the equivalent Oracle product).
--
Billy

[Joel Garry]

Sorry, some necessary info seems to have slid past me. Is it the
printing, faxing or both that doesn't work? Which OS is it (am I
supposed to know from \\server?)? Have you looked at metalink Note:
269129.1?

jg
--
@home.com is bogus.
Let's fire the chairman and undo anything she's ever done!
http://www.signonsandiego.com/uniontrib/20050614/news_1b14hp.html

[Billy]

Post by Slider
Dood...take a pill and C.H.I.L.L O.U.T.

Coffee.. I need coffee.. and huge damn loads of it. But they have not
yet manufactured a PC with an built-in coffee machine.

Post by Slider
I'm posting this FOR the customer who owns and maintains Oracle. They have
an Oracle DBA, but a) he doesn't know how to do it and b) <yelling now>
NEITHER DOES ORACLE. </yelling complete>

In that case, why did you not make it clear. It sure as heck sounded to
me that this is yet another case of buying a product as a solution.
Installing it (without even reading the installation notes) and then
expecting it to automagically just work solving problems.

Post by Slider
So, the licensed truck driver can't drive the bloody thing, but neither can
the damned truck's manufacturer!

Well, either the truck is broken, or the driver knows jack nothing.
Which means replace either one of the two.. Or of course hijacking the
truck's load, selling it and running to Rio.

--
Billy

[j***@home.com]

Post by Billy

Post by Slider
Dood...take a pill and C.H.I.L.L O.U.T.

Coffee.. I need coffee.. and huge damn loads of it. But they have not
yet manufactured a PC with an built-in coffee machine.

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